- Language
- English
- Compatible XF 2.x versions
- 2.0
- 2.1
- 2.2
- 2.3
This add-on is ideal for a support ticket forum. The thread prefix is automatically changed depending on the last post user. For example if a member starts a support ticket the prefix will be automatically set to "Awaiting staff reply" and when the staff replies it will automatically be set to "Awaiting member reply" and so on.
To show the thread as resolved, please use the Resolved v1.2 add-on.
(Example of Thread prefixes)
Options page:
- Select the appropriate 'Include forums'.
- Update prefix IDs.
Select Yes for the user group which will answer members questions.